2016 Resolutions
Tuesday, January 05, 2016
By Sharon Arnoldi
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Happy 2016! It's Sharon. Chance blogs as well sometimes, so I just wanted to let you know upfront that this is directly from me.

 

I LOVE GOALS! I am competitive by nature, which is probably why I love playing games. Goals help to guide me in my mission and keep me on the right path.  My entire family has A.D.H.D. (sounds really funny to watch right) which I probably have a little bit of, but goals really help to keep me doing the right thing when it needs to be done.

 

We have redesigned our website, please feel free to give it a visit! This is what I did most of the evenings on my December vacation.  P.S. I love my work, so doing it is not always "work".  Plus most of this time was while everyone was sleeping, and I'm a night owl.

 

 

 

1. NEW BLOG

 

With the new look we decided that the blog was really ugly and outdated.  I mean, I used blogger forever.  So out with the old, and in with the new.  Our goal is to blog on Tuesdays and Thursdays consistently, twice a week, so it isn't overwhelming.  We will break the mold every once and while when there's a holiday or a need to blog more frequently.  So a little different from the past.  We will also have a blog schedule for the month which will include a personal story from me, a featured local business, highlighted sessions, inspiration for wall hangings, and a fun article. 

 

2. IMPROVED EMAIL NEWSLETTERS

 

Earlier in December we sent out a questionnaire about our email newsletters! It's kinda scary to ask for feedback sometimes, but thank you so much for filling it out and giving us insight into what you want to see more of! Special thank you to all those who left us really sweet notes :) We are excited to update our newsletters with better content.  Newsletters will stay monthly, however we will have a written article that will go out separate from the newsletter as well. It will be great! We really think that you'll love it! 

 

3. OFF DAYS

 

Generally we work too much.  We work every day of the week, all hours of the night.  In 2016, this will change a bit.  We will still be here to answer your questions, but our priority in the evenings & weekends will be first to our families (other than clients with booked weekend sessions), and you will start to hear less and less from us at night.  I think we have a good idea of our frequently asked questions (99% non-emergency), so we'll be building a website for our 2016 clients with answers to the most asked questions & a link to a downloadable print release so that hopefully you can get the answer you need or you can wait until the next day for us to answer.  We want you to have all the information you need! 

 

4. CLEAR COMMUNICATION

 

We are really hoping to improve all our communication with our clients.  Sometimes we are just hard to get a hold of via phone and other days it takes us 48 hours to respond to emails.  We are working on our schedules so that everyone will know when to expect replies and good times of day to reach us by phone. 

 

5. LOCAL FEATURES

 

We are crazy excited that this year we will be featuring local businesses monthly on our blog & newsletter - if you run a business and are interested in a feature let us know!!! 

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